Reporting The Cyberbully

reporting-the-cyberbully

HOW TO REPORT CYBERBULLYING OR MALICIOUS POSTING ON SOCIAL MEDIA

SOME PRELIMINARY ADVICE FOR PARENTS

Keep records of everything – this is critical.

If your child is being cyberbullied, copy the URL where the bullying activity is located, the website, the content – take a picture or screenshot of it (in case it gets taken down). Keep copies of all messages and posts, and save the URLs of sites where malicious information is located, or where compromising pictures or flame messages are posted.

Keep diligent records as evidence for a school investigation, or for law enforcement, or for escalated legal action if it becomes necessary.

Also, encourage your child to keep a log or diary of all cyberbullying and other bullying events.

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Keep your own documentation as well – when it happened, names of those involved, the name of the website, and the URL of where the comment, picture, video, or item is specifically located. Also document the names or details of online bystanders who joined in, and document whether your child reported it or responded to the cyberbullying (and copy that response too).

Also document any physical or real-time bullying that may have occurred.

Check your state and local laws regarding cyberbullying – this will help you have a better frame of reference should you need to work with the police or an attorney.

Do not retaliate in kind – aggressive or nasty retaliation usually only escalates the problem.

If you feel the need to respond to the cyberbully, help your child develop an appropriate response, asking the cyberbully to stop the behavior. This may just lead to the bully apologizing and the repair of a relationship – or it may not. However, tell your child NOT to respond back with comments, messages, texts, etc. that could also be seen as bullying or aggressive in nature. Make the response appropriate and respectful.

Also, avoid contacting the parents of the cyberbully (if possible), but instead go through your child’s school (or the bully’s school), which should have policies and procedures in place for dealing with cyberbullying.

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REPORTING A CYBERBULLY ON SOCIAL MEDIA SITES

If someone on a social media site is making your child uncomfortable, you are entitled to report that person and their behavior to the social media site.

If someone is posting inappropriate, hateful, threatening, or rude comments to your child or about your child, report it to the social networking site. Also, if someone is posting inappropriate pictures, you are entitled to report them. Each of the social networking sites has different user rules and terms of acceptance which users have to adhere to. Anyone breaching these terms may face being blocked, or having legal action taken against them.

If it is justified to do so, do not hesitate to report someone, a comment, picture or other actions on social media sites! Also be aware that your identity is not revealed to the person whom you are reporting.

Document EVERYTHING! Make sure to take a screenshot or save any comments, pictures, posts or inappropriate items that you are reporting. You will need this should you decide to take legal action beyond the scope of the social media site itself.

FACEBOOK, TWITTER, AND INSTAGRAM

Here is some information on reporting misuse. Some of the directions below are copied directly from the FAQs and terms of use of these social media companies.

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FACEBOOK

Reporting Abusive Behavior on Facebook

Facebook’s “Facebook Community Standards” (located at www.facebook.com/communitystandards) addresses different areas of responsibility for users. Subjects include: Violence & Threats, Self-Harm, Bullying & Harassment, Hate Speech, Graphic Content and Identity & Privacy. By spelling out these standards it is easy to see what is interpreted as abusive behavior.

How to report inappropriate or abusive items on Facebook (such as nudity, hate speech, and threats):

Facebook removes items that don’t conform to the Facebook Terms (such as nudity, bullying, graphic violence, or spam). If you come across something on Facebook that doesn’t follow the Facebook Terms, use the report link near the post or photo to submit a report. The best way to report abusive content or spam on Facebook is by using the Report link that appears near the content itself.

Here are some examples of how you can report content to Facebook:

Timelines
• Go to the Timeline you want to report
• Click in the top right
• Select “Report/Block” to report the account to Facebook

Events
• Go to the event you want to report
• Click “Report” beneath the list of invited people on the left side of the event page

Groups
• Go to the group you want to report
• Click the gear icon in the top right corner
• Select “Report Group”

Messages
• Open the message you want to report
• Click “Actions” in the top right
• Click “Report Spam or Abuse”

Photos & Videos
• Click on the photo or video to expand it
• Click “Options” in the bottom right
• Select “Report” for photos or “Report Video” for videos

Posts (on your Timeline or others)
• Hover over the post you want to report and click in the top right
• Click “Report/Mark as Spam”

How to report a fake account (someone impersonating you)
• Go to the Timeline
• Click and then select Report
• Click Report this account
• Click “This person is pretending to be me or someone I know” and then complete the on-screen directions
• Click “Submit to Facebook for Review”

How to File aReport if You Don’t Have an Account:

If you don’t have a Facebook account and you need to report abuse or harassment on Facebook, there is a form located on the Facebook website for you to fill out. To find the form go to the Facebook website (facebook.com) and click on the “Help” link at the bottom. Click on the “Report Something” link, then the “Don’t have an account” link. That will lead you to links of “How do I report harassment or abuse on Facebook if I don’t have an account?” and “How do I report a fake account that’s pretending to be me if I don’t have a Facebook account?” Click on whichever link fits your situation and complete the form linked to report the harassment or abuse.

NEXT STEPS:

When something gets reported to Facebook, they review it and remove anything that doesn’t follow the “Facebook Community Standards”. The “Facebook Community Standards” includes subjects such as: violence& threats, self-harm, bullying & harassment, hate speech, graphic content and identity & privacy. Facebook doesn’t include any information about the person who filed the report when they reach out to the person responsible. You may have the option to check the status of your report from the Support Dashboard, which only you can see. To get to the Support Dashboard, log into your account from a computer, click at the top right of any Facebook page and choose “Settings”, click “Support Dashboard” from the left column. From the Support Dashboard page you can see when action is taken on your report and the decision Facebook makes about the report.

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TWITTER

Reporting Abusive Behavior on Twitter

The Twitter general policy is that they do not mediate content or intervene in disputes between users, but they do have a clear set of rules which govern how people behave on their platform. According to the rules, users may not make direct, specific threats of violence against others; targeted abuse or harassment is also a violation of the “Twitter Rules” and “Terms of Service.”

Who can report abuse? The actual person affected or someone legally authorized to act on his or her behalf. In order to investigate reports of abusive behaviors, violent threats or a breach of privacy, Twitter needs to be in contact with the actual person affected or their authorized representative.

Information to provide:
• Description of the problem, including length of time the abusive behavior has been happening and all users involved.
• Tweet URLs (How to find a Tweet’s URL: 1. Locate the Tweet on twitter.com 2. Click on the tweet, which will provide more information on the bottom about when the Tweet was posted. 3. Click on “Details” next to the Tweet’s timestamp. 4. Copy the URL that shows up in your browser’s address bar and that is the Tweet’s URL.)
• Tweet text (copy and paste the text of the Tweet into the form).
• Your own e-mail address for Twitter to respond to the report form.

How to Report Abusive Behavior:

Online
• Get on the Twitter Help Center website (support.twitter.com). At the top there is a link to the “Help Center”, click on this. OR go to the Twitter website (twitter.com) and click on the tools icon, from that drop-down menu click on “Help”.
• Scroll down and click on the “Policies and Violations” link.
• Click on the “Report a Violation” link, which will lead you to the list of reporting various violations.
• Click on “Reporting abusive behavior”.
• Click on the “page” link, located under the heading: How do I file a report that someone is tweeting abusive messages?. This will lead you to the form to complete a report.
• Complete the information in the form and click “Submit”.

From your Phone

To Report a Tweet:
• Navigate to the Tweet you would like to report.
• Click or tap the ••• More icon (or the ⋮ icon on Android).
• Select Block or Report.
• If you do not wish to block the account, uncheck the Block option.
• Select a reason and click Block, or Next if reporting abuse.

To Report a Direct Message:
• Select the direct message you’d like to report.
• Click the ⃠ icon(web), or tap and hold the message and select Report (iOS/Android).
• You can choose to Report Spam or Mark as abusive.

NEXT STEPS:

Once you have filed a report to Twitter, you will be sent a ticket number and the form will be routed to a team of trained reviewers. If accounts are found to be acting in a way which breaks Twitter’s rules (for example, posting specific threats), they will take action, up to and including suspending accounts. At the end of the process the specialist reviewer will follow up with the person who filed the ticket to let them know their report has been addressed.

Reporting Impersonation Accounts

Twitter accounts portraying another person in a confusing or deceptive manner may be permanently suspended under the Twitter Impersonation Policy. The policy states accounts WILL NOT be removed if: the user shares your name but has no other commonalities or the profile clearly states it is not affiliated with or connected to any similarly-named individuals. Accounts with similar usernames or that are similar in appearance (e.g. the same background or avatar image) are not automatically in violation of the impersonation policy. In order to be impersonation, the account must also portray another person in a misleading or deceptive manner.

Who can report it? Twitter’s policies require that impersonation reports come from the individual being impersonated or someone legally authorized to act on his or her behalf. If you are reporting an account that is impersonating someone else, you will need to provide proof that you are authorized to act on their behalf.

How to Report Impersonation Accounts:
• Get on the Twitter Help Center website (support.twitter.com). At the top there is a link to the “Help Center”, click on this. OR go to the Twitter website (twitter.com) and click on the tools icon, from that drop-down menu click on “Help”.
• Scroll down and click on the “Policies and Violations” link.
• Click on the “Report a Violation” link, which will lead you to the list of reporting various violations.
• Click on “Reporting impersonation accounts”.
• Click on the “this page” link, located under the heading: How do I report an impersonation violation? This will lead you to the form to complete a report.
• Complete the information in the form. *To find the Tweet URL 1. Locate the Tweet on twitter.com 2. Click on the tweet, which will provide more information on the bottom about when the Tweet was posted. 3. Click on “Details” next to the Tweet’s timestamp. 4. Copy the URL that shows up in your browser’s address bar and that is the Tweet’s URL. Once the form is completed click “Submit”.

Reporting Private Information Posted on Twitter

Posting another person’s private and confidential information is a violation of the “Twitter Rules.” Some examples include: credit card information, social security or other national identity numbers, addresses or locations that are considered and treated private, non-public and personal phone numbers, non-public and personal email addresses, and images or videos that are considered and treated as private under applicable laws.

How to Report Private Information:
• Get on the Twitter Help Center website (support.twitter.com). At the top there is a link to the “Help Center”, click on this. OR go to the Twitter website (twitter.com) and click on the tools icon, from that drop-down menu click on “Help”.
• Scroll down and click on the “Policies and Violations” link.
• Click on the “Report a Violation” link, which will lead you to the list of reporting various violations.
• Click on “Reporting private information posted on Twitter”.
• Click on the “this page” link, located under the heading: How do I report that my private information is posted on Twitter? This will lead you to the form to complete a report.
• Complete the information in the form & submit.

*To find the tweet URL:
• Locate the Tweet on twitter.com
• Click on the tweet, which will provide more information on the bottom about when the Tweet was posted.
• Click on “Details” next to the Tweet’s timestamp.
• Copy the URL that shows up in your browser’s address bar and that is the Tweet’s URL.

NEXT STEPS:

When Twitter receives a complete and valid report that private information has been posted on Twitter, they investigate the account and Tweets you reported. They will review where, if anywhere, the information has been made publicly available before taking action on the account or Tweets. If the information you reported was previously posted elsewhere on the Internet, it is not a violation of our policy and we will not take action.

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INSTAGRAM

Reporting Abusive Behavior on Instagram

Instagram has community guidelines which users are expected to follow. There are rules that include: not sharing photos or videos that aren’t yours, sharing photos or videos that show nudity, don’t be rude, and don’t promote or glorify self-harm. All of these rules give you grounds to report anyone that is breaking these rules.

How to Report:

If you’re experiencing repeat or extensive abuse, if a hate account has been created using your likeness, or abuse persists after taking preventative measures, you can report the account to Instagram directly for review. Please provide all necessary information in your report; this will help your issue be resolved as quickly as possible. To report abuse directly: go to the Instagram help website (help.instagram.com), click on the “Privacy and Safety Center” then click on the “Report Something” link, then click on the “Hate Accounts” link. There you will find a link to complete a report, so fill that out completely and submit it.

To report a photo or video:
• Tap (iPhone and Windows Phone) or (Android) below the post
• Tap “Report Inappropriate”
• Select why you’re reporting the post

To report a comment:

• iPhone or iPad
• Tap “Comment” below the photo
• Swipe your finger to the left over the comment you’d like to report
• Tap the exclamation point (!)
• Tap “Report Abuse”
• Select an option for why the comment is abusive

* Android
• Tap (Comment) below the photo
• Tap OR press and hold the comment you want to report
• Tap “Delete Comment and Report Abuse”

To report something inappropriate when using Instagram on the web:
• To report someone’s account, click the username on their profile and then select “Report User” from the dropdown.
• To report a post, click under the post and then click “Report Inappropriate”.

How to Report Something on Instagram Without Having an Account:
• Go to the Instagram help website (help.instagram.com)
• Click on the “Privacy & Safety Center”
• Click on “Report Something”
• Click on “Abuse & Spam”
• On the bottom of that page is a link called “Send us a report”, click on this and fill out the form completely and submit to send a report.

NEXT STEPS:

After investigating your report Instagram will remove the person from Instagram if they are found in violation of the “Terms of Agreement.”

 

If you’d like more info on anything, please feel free to pop us a mail.

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One Response to Reporting The Cyberbully

  1. Pingback: SAFE & SMART | kidsacademydotnet

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